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A data scientist needs to view and manage models in Einstein Studio, and also needs to create prompt templates in Prompt Builder. Which permission sets should an Agentforce Specialist assign to the data scientist?

• A. Prompt Template User and Data Cloud Admin
• B. Data Cloud Admin and Prompt Template Manager
• C. Prompt Template Manager and Prompt Template User

An Agentforce Specialist at Universal Containers (UC) is building with no-code tools only. They have many small accounts that are only touched periodically by a specialized sales team, and UC wants to maximize the sales operations team ' s time, UC wants to help prep the sales team for calls by:
* Summarizing past purchases
* Displaying products the contact has shown interest in (with data captured via Data Cloud)
* Providing a recap of past email and phone conversations that have transcripts Which approach should the Agentforce Specialist recommend to achieve this goal?

• A. Deploy UC ' s own custom foundational model on this data first.
• B. Fine-tune the standard foundational model due to the complexity of the data.
• C. Use a prompt template grounded on CRM and Data Cloud data using standard foundation models.

Universal Containers has configured an agent to handle customer return requests. When a customer initiates a return, the agent must calculate a specific restocking fee. The agent needs to quote this exact fee to the customer and then reuse that same fee amount when summarizing the final refund. The Agentforce Specialist needs to ensure the agent uses deterministic logic to calculate the fee and consistently reuses the exact same value without guessing or hallucinating.
How should the specialist configure the agent to achieve this behavior?

• A. Provide the mathematical formula for the restocking fee in the agent's system instructions and instruct it to remember the result for reuse
• B. Execute a flow as an agent action to calculate the fee, and make the flow's output directly available to the agent response. The agent will be able to continue to use this value from memory
• C. Define a context variable for the fee. Execute a flow as an agent action to calculate the fee, assign the flow's output to that context variable, and have the agent reference that variable in its responses

A Service Agent at Universal Containers (UC) is designed to help customers resolve issues by searching against knowledge articles.
Knowledge articles have PDF attachments that add critical details. UC reports that the agent provides excellent summaries of the knowledge articles, but seems completely unaware of the PDF attachments.
How should an Agentforce Specialist configure the Data Cloud search index to include the content of these attached files?

• A. Use Data Cloud ' s 'Include Attachments' option and select the ContentDocumentVersion unstructured data model object (UDMO).
• B. Increase article chunk size and token limits for Knowledge indexing so larger contexts capture attachment references.
• C. Enable ' Include Related Attachments' for Knowledge-- kav and map the ContentDocumentLink unstructured data model object (UDMO).

For an Agentforce Data Library that contains uploaded files, what occurs once it is created and configured?

• A. Indexes the uploaded files in Salesforce File Storage
• B. Indexes the uploaded files in a location specified by the user
• C. Indexes the uploaded files into Data Cloud